Pulse Manor Capabilities

Discover Features Built for Real Property Operations

Browse the modules teams use daily across leasing, collections, resident experience, operations, compliance, and portfolio reporting.

Browse by categoryLeasing and Tenant Experience Collections and Finance Operations Operations and Field Execution Communication and Resident Engagement Short-Term Rental Operations Analytics, AI, and Compliance

13 feature pages available

Category

Leasing and Tenant Experience

Operational focus: Leasing workflows, occupancy visibility, and resident self-service from onboarding through move-out.

Lease Lifecycle and Occupancy Control

Manage tenant onboarding, lease records, renewals, and vacate workflows with clear occupancy status per unit.

Key capabilities

Tenant records linked to property and unit context
Lease creation, lifecycle tracking, and renewal visibility
Vacate notice intake with status progression

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Resident Portal and Service Requests

Give residents one place to view bills, submit maintenance requests, access services, and track updates.

Key capabilities

Tenant payment experience with invoice and receipt visibility
Maintenance request submission with progress tracking
Resident services and support request access

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Rent-to-Own and Installment Ownership

Guide buyers from renting to ownership with structured installment plans, mortgage readiness, and secure digital transfer workflows.

Key capabilities

Installment schedule tracking with balance and due-date visibility
Ownership agreement workflows with auditable contract history
Progress milestones from commitment to transfer readiness

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Category

Collections and Finance Operations

Operational focus: Rent collection controls, payment reconciliation, invoicing, receipts, and deposit accountability.

Rent Collections and Reconciliation

Control billing follow-up and payment matching with M-Pesa-ready collection and reconciliation workflows.

Key capabilities

Payment lifecycle tracking with status-aware workflows
M-Pesa statement import and reconciliation support
Unmatched and stuck-payment investigation tools

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Invoices, Receipts, and Deposit Tracking

Generate tenant billing records, track receipts, and manage deposits with clear financial history.

Key capabilities

Invoice generation and payment history by tenant
Receipt issuance and tenant receipt self-service views
Deposit tracking with allocation and status visibility

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Category

Operations and Field Execution

Operational focus: Maintenance delivery, contractor coordination, inspections, incidents, and preventive work scheduling.

Maintenance Coordination and Contractor Workflows

Manage maintenance requests, assignments, contractor handoffs, and completion tracking from one flow.

Key capabilities

Maintenance intake with category and urgency context
Assignment workflows for staff, caretakers, and contractors
Contractor directory and coordination support

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Inspections, Incidents, and Preventive Maintenance

Run scheduled inspections, incident reporting, and preventive maintenance plans in one operational system.

Key capabilities

Inspection planning, execution, and result logging
Incident intake and follow-up tracking
Preventive maintenance scheduling and task history

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Category

Communication and Resident Engagement

Operational focus: Structured communication channels for announcements, support, escalations, and community updates.

Communication Hub, Call Centre, and Community

Coordinate announcements, resident communications, call-centre touchpoints, and community updates.

Key capabilities

Role-aware resident communication workflows
Call-centre support surfaces for tenant and buyer journeys
Community update channels and engagement touchpoints

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Category

Short-Term Rental Operations

Operational focus: Booking, pricing, unit readiness, and guest communication workflows for short-stay portfolios.

Short-Term Rental Operations

Operate short-stay inventory with booking, pricing, guest, cleaning, and calendar workflows.

Key capabilities

Short-term unit and listing management workflows
Booking lifecycle tracking from request to checkout
Rate and pricing controls for short-stay inventory

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Category

Analytics, AI, and Compliance

Operational focus: Portfolio reporting, AI-assisted operations, governance controls, and Kenya-focused tax compliance.

Portfolio Analytics and Reporting

Track portfolio performance with dashboards and reporting across occupancy, collections, operations, and risk.

Key capabilities

Role-specific dashboards for operational and financial visibility
Portfolio and property-level reporting modules
Trend and exception monitoring for proactive action

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AI Assistant, Copilot, and AI Reports

Apply AI to operational workflows with assistants, copilots, and report-generation support tied to platform data.

Key capabilities

AI assistant experiences for property operations workflows
Copilot support for admin and manager tasks
AI-enhanced maintenance and communication guidance

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KRA, eTIMS, and Tax Compliance Workflows

Support Kenya-focused compliance with KRA knowledge, eTIMS operations, and MRI tax workflow surfaces.

Key capabilities

eTIMS-focused operational workflows in-app
MRI tax module support with ledger visibility
KRA knowledge centre access in context

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Role-Based Operations and Multilingual Access

Run one platform across super admin, manager, admin, tenant, buyer, caretaker, and facility workflows with locale support.

Key capabilities

Dedicated workspaces for key property ecosystem roles
Permission-aware navigation and action gating
Locale-aware public routes and multilingual message support

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